Live Advice

Qualified Tresillian Nurses are available 5-11pm AEST weekdays, to give you the guided advice and support you need, so that you and your baby are both able to sleep well tonight.

Chat to a Tresillian Nurse

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Available Monday - Friday, 5pm to 11pm

Go on-line to our free Tresillian Live Advice service, hosted by, for advice from a Tresillian Nurse from 5pm to 11pm. Print it out afterwards so you can refer back to what the nurse recommended.

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Commonly asked questions

  • Can I book myself into Tresillian?

    No, an on-line referral is required from a health professional such as your GP, Paediatrician or Child and Family Health Nurse. Once Tresillian has received your referral you will receive information by email or post explaining what happens next. If you have a concern or question about your baby, call the Tresillian Parent’s Help Line on 1300 2PARENT - 1300 272 736 (7am-11pm) or visit Tresillian Live Advice hosted by for free online advice from a Tresillian Nurse.

  • How much does it cost?

    Day Services are covered by Medicare. Residential Services are covered by Medicare and/or your family’s private health fund. If both parents stay overnight one parent is a boarder and an accommodation/meals charge applies per day. You will be advised of the current rate prior to your admission.