Early Parenting Support

Tresillian Willoughby Residential Service

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Self Refer to our Service

Call the Tresillian Parent's Help Line
1300 272 736

Ask your Child & Family Health Nurse or GP for a Referral. 
Information for Health Professionals


Tresillian Willoughby Family Care Centre
2 Second Avenue,
Willoughby NSW 2068

Monday to Friday 8:00am-4:30pm

Phone: (02) 8962 8300

Enquire about a specific location

NSW Sydney Health
Tresillian Willoughby is proudly enabled through a partnership with Sydney Local Health District

Guidance for Parents

Tresillian’s Willoughby Residential Service helps families needing a more intensive level of support in their parenting journey.   Families live in at Tresillian for 4-nights, 5-days, Monday to Friday, with meals and accommodation provided.

Our team includes experienced child & family health nurses, specialists in lactation, psychologists, paediatricians, psychiatrists, and GP’s who work in partnership with you to help make sense of your child’s crying, sleep, feeding and behaviour. We aim to help you build a positive relationship with your child, giving you confidence and reassurance as you progress through your parenting journey. We can also support you with your own emotional well-being.

Partners are actively encouraged to participate during your stay.  Group education is also offered on a variety of parenting topics.

Cost - For the parent and child, fees are covered by Medicare and/or by your Private Health Insurance. For partners, a boarding fee per night applies to cover meals and accommodation.

For a Referral - Contact your local health professional or parenting support service or call the Tresillian Parent’s Help Line on FREECALL 1300 272 736.

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Your Referral to Tresillian's Willoughby Residential Service

  1. Firstly, we’ll be in touch to arrange your appointment time. 
  2. On the day of admission, our friendly Nurses will show you to your room that includes a double/single bed with a cot/toddler bed and baby change facilities. Healthy meals are available to suit most dietary requirements.
  3. Our nurses work in partnership with you, to understand your family’s needs and develop goals to work towards, during your admission.
  4. You’ll be encouraged to follow your child’s lead throughout the 4-nights/5-days stay, so when they need to sleep or feed, our Nurse can help with advice.
  5. We may suggest you consider joining one of our group programs held regularly in our Centres and virtually, on a variety of parenting topics
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Parenting support at Tresillian Willoughby

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An Unsettled Baby

Is baby often unsettled?  For advice or to ask about our services, call the Tresillian’s Parent’s Help Line on 1300 272 736

More Resources

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Breastfeeding Support

To book into one of our Breastfeeding Support Clinics call 02 8962 8300.

More Resources


Parenting Courses

Join a Tresillian Parenting Course!  Registration is FREE. Face to face and Telehealth Virtual options are available.

Our Course Page

What our parents say
You saved my life 30 years ago. I was a new mum in a new country with no support. You guys rescued me and I will be forever grateful.
—  Deirdre
What an amazing service provided in the comfort of our own home – Tresillian Outreach home visiting. During what was a stressful time for our family, it was such a relief being able to sit down and talk in detail about what was going on for us. To make it easier the nurse who called to our home visited when our baby was sleeping which meant it was a very effective and efficient intervention because we didn't have a toddler interrupt our conversation. It is so hard to find a service that comes to your home to see the "real picture" and it reduces the stress for us parents not having to get out of house to an appointment. We cannot thank you enough for the advice and support that you have provided us.
—  Anonymous

For Health Professionals

Are you a local Health Professional working with families?  You’re welcome to visit our Family Care Centre for a guided tour and meet the team to learn more about our referral services for parents and babies. Email the Nurse Unit Manager at Frances.Kenna@health.nsw.gov.au

Make a Referral

Download a 'Referral to Tresillian' Guide
Download an information brochure

Watch a video about Tresillian Willoughby


Preparing for Your Visit

Not sure what to expect during your visit? No worries! We have all the information you need.

Your Visit to Tresillian Willoughby Residential
Information on your Healthcare Rights
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Tresillian Willoughby

Tresillian Willoughby

Tresillian Willoughby Family Care Centre
2 Second Avenue,
Willoughby NSW 2068

Monday to Friday 8:00am-4:30pm
(02) 8962 8300

Enquire about a specific location

SleepWellBaby app

Tresillian are gifting FREE access to the SleepWellBaby to all NSW families. Simply enter promo code TRESILLIAN in app when prompted. Build your confidence around sleep regressions, feeding rhythms, mental health, and so much more.

Download now

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