Tresillian's Parent's Help Line

​Support is only a call away!

The Nurses on our Tresillian Parent's Help Line can help with advice around your baby's sleep, feeding and development, providing information tailored to your needs and circumstances.

Call us on

1300 272 736

If we’re unable to answer your call straight away, it means we’re helping someone else.  So, please leave your name and contact telephone number and we will call you back within 24 hours.

Holiday Hours
During the Christmas New Year break, the Tresillian Parent’s Help Line will open from 8am to 8pm, except on Christmas Eve, when the Help Line with will open from 8.30am till 5pm. On 22nd December and Christmas Day, the Help Line will be closed.


In an emergency Call 000 

Commonly asked questions

  • Can I book myself into Tresillian?

    NSW families can ask their GP or Child and Family Health Nurse for a Referral to Tresillian or Self Refer to Tresillian's services. Our Nurses are only a call away, ready to provide a listening ear, helpful advice and to assist you to access the Tresillian service which will best meet your needs. Call the Tresillian Parent’s Help Line on 1300 272 736.

  • What are the reasons for Self Referral to Tresillian in NSW?

    Becoming a new parent can be overwhelming and exhausting. Add to that the stresses of self-isolation due to the COVID-19 pandemic, it means parenting can be even more difficult. Tresillian can help you and your family during this challenging time with: Practical guidance and support on what you can do to help your baby sleep better, Feeding your baby - Breastfeeding or bottlefeeding, Working out baby’s sleep/feed/play daily rhythm or pattern, Toddler behaviour, Coping with twins or triplets, Self-care – your own emotional health and wellbeing especially during COVID-19.

  • How much does it cost?

    Day Services are covered by Medicare. Residential Services are covered by Medicare and/or your family’s private health fund. If both parents stay overnight one parent is a boarder and an accommodation/meals charge applies per day. You will be advised of the current rate prior to your admission.